Shipping & Returns
Shipping Times
- Canada - 2 - 7 Business Days
- USA - 5 - 14 Business Days
All shipments are fully insured and trackable. When an order is placed a Canada Post tracking number is issued.
All prices in Canadian Dollars.
Shipping Costs
- Canadian orders - Flat Rate - $25
- USA orders - Flat Rate - $30
- Local orders - in store pick up.
Processing Times
- In stock items ship out the day after you place your order.
- If your item is out of stock you will receive an email with an expected delivery date.
Returns
If the item is defective you will receive a full refund.
If you are not satisfied with your purchase we are happy to offer a full refund minus original shipping cost. The merchandise must be returned at your expense.
Canadian Returns - within 30 days of shipment. Must have all tags attached,receipts enclosed and be in unused condition. We will not take back any garment which has been washed.
You must contact the store - TOLL FREE - 1 866 389 0886 - for Return Authorization and Return Instructions.
USA Returns - all returns from the United States MUST have a RETURN AUTHORIZATION NUMBER. You must call the store to obtain this. Call TOLL FREE - 1 866 389 0886 during store hours.
In addition we will send you instructions for returning your purchase. Any goods sent back from the USA without a Return Authorization Number will be subject to a restocking fee to the value of Canada customs duty charged on the return of the goods.
Refunds will be credited to the original credit card.